Information Collection, Use, and Sharing
STAR Academy will only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. STAR Academy will not share payment information with any other entities than those required to deliver our services, or secure services required collect payment.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. In the case of a program or event held at a school, STAR Academy may share your contact information with that school at their request.
You may opt out of any future contacts from us at any time, change/correct any data we have about you, have us delete any data we have about you, or express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Payment information is protected by Heartland SecureTM. You do not have to worry about stolen card information. Combining three powerful technologies, Heartland Secure provides the highest level of credit and debit card security available to protect against card-present data fraud and credit card breach. This secure card processing technology is among the best in the industry.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Return and Refund Policy
STAR Academy strives to provide an exceptional experience and satisfaction in every situation. Should circumstances arise that prevent customers from participating, or you are in any way dissatisfied with your experience, STAR Academy may offer a full or partial refund or credit for future services, provided:
- Adequate notice was delivered to STAR Academy, not less than 2 weeks in advance of the scheduled event. This timeframe may be abbreviated in the event of extreme illness or extenuating circumstances.
- STAR Academy can replace or resell the spot vacated by your absence.
- STAR Academy can retain or recover any expenses incurred relating to your registration and intended participation.
Please submit inquiries or requests for refund or credit to firstname.lastname@example.org.